Shipping & Returns
Shipping Policy
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Switzerland:
Free shipping.
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Europe:
Free shipping.
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Rest of the world (except Europe):
Economy: 30 CHF
Priority: 40 CHF
We have a made-to-order philosophy and only produce our products once we receive an order. Thereby, we can avoid waste and guarantee a sustainable production. This leads to a delivery time of about 2-4 weeks. We hope you have a little patience with us, we reward you with a beautiful blazer directly from the production site.
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If you would like to receive information regarding a delivery for a specific country, please contact us by email: info@thalyafashion.com.
Return & Refund Policy
We hope that you are satisfied with your order. If this is not the case, you can return your order within 30 days from receipt of delivery. Items that are not returned within these 30 days will not be accepted. Excluded are custom-made orders which cannot be returned.
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Only the articles returned in perfect shape and in their original package will be accepted.
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Upon receipt of your return, we will refund the cost of your order. Depending on the issuer of your credit card, it takes about 5-10 days to receive the credit on your account.
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Costs
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Switzerland:
Free returns. You received a pre-paid return label in your package, please put it on the parcel and bring it to the post office or have it picked up from the logistic company, if the logistics service provider offer this option (e.g. Swiss post).
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Europe & rest of world:
Returns are paid by the customer. Please send the item in the original package to:
Thalya GmbH
Kusenstrasse 10
8700 Küsnacht
Switzerland
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